the process
Not sure where to start? This page walks you through each step of ordering with us, so you know exactly what to expect from enquiry to event day.
1. Explore & create a wishlist
Browse our range to get a feel for what you love. Use our 'ITEMS' tab on our website or explore our instagram. Select and screenshot the items you’d like (save for later!) and create a wishlist so you know exactly what you want to enquire about.
2. submit your enquiry form
Complete the enquiry form via the 'CONTACT' tab above. Make sure to include all of the relevant information. Put as much detailed information into your message as possible!
3. CONFIRMATION & AVAILABILITY
I’ll be in touch via Instagram within approximately 1-5 days to confirm availability and begin discussing your order. Here you will send through all of your inspo pics! Logistics will also be discussed including delivery/pick-up/collection, specific hire items, availability and colour specifications.
4. SECURE YOUR BOOKING
Once details are confirmed, you’ll receive payment information where a $25 deposit is required to secure your booking.
5. DESIGN & PERSONALISATION
We’ll work together to create digital designs for your personalised pieces until you’re completely happy. This process usually takes place 1–2 weeks prior to your event, or earlier if requested.